Return to Previous Page

STEPS – Mental Health Services Assistant

Branch: Canberra

Casual and Permanent Part Time positions available offering flexibility to work weekdays, weekends, evenings, and sleepovers.

Rewarding shift work rates apply.

Opportunity to work in partnership with CAMHS services to support vulnerable young people in the ACT.

Fun, innovative team environment.


CatholicCare and ACT Child & Adolescent Mental Health Services (CAMHS), work in partnership to operate STEPS. The STEPS Program provides 24 hour residential support to young people aged 13 to 18 years who have moderate to severe mental illness. The program is a step up/step down model working within a case management framework to assist young people to identify recovery goals and work towards these with their CAMHS clinician and their other supports, including family. The program services young people from across the whole of the ACT.


As a mental health service assistant, you will:

  • support residents to access community, social and recreational activities;
  • assist with self-care and personal domestic activities;
  • assist with transport;
  • skills development in a group and individual skills development;
  • Social skills development and improved daily living skills.
You will be working with young people in mental distress. This position requires effective time management and administration skills as well as the ability to work effectively within a specialist youth mental health team.  Successful applicants must have a strong belief that all people can achieve outcomes, are values driven and contribute to their community.


CatholicCare is a large welfare agency of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration.


Rewarding opportunities exist for enthusiastic people seeking meaningful careers; helping people in the wider community in a diverse range of program areas. CatholicCare's employment benefits include a generous salary packaging option, free parking, and professional development in a family friendly environment.


  • Minimum Cert IV in Mental Health or higher.
  • Experience in working with young people with moderate to severe mental illness, preferably in a residential setting.
  • Demonstrated understanding of mental illness and recovery principles.
  • Demonstrated experience in responding appropriately in crisis situations
  • Sound written and verbal communication and IT&C skills
  • Understanding of work health and safety, privacy legislation and mandatory reporting


To apply you must provide:

  • The completed CatholicCare Employment Application Form
  • An updated resume
  • Responses to the selection criteria in a covering letter (no more than 2 pages).

To be considered for this role you will be also required to:

  • Hold a valid Working with Vulnerable People Card and First Aid qualification
  • Willingness to undergo a National Police Check
  • Hold a current drivers licence
Please download the selection criteria:2021 Mental Health Services Assistant PD

Applications that do not meet the above requirements will not be considered.

Please send your applications to:  Leanne Luff – Administrative Assistant

Closing Date: COB Friday the 27th August 2021

*Please note shortlisting and interviews will be undertaken within two weeks of the closing date. Only shortlisted candidates will be contacted.  CatholicCare Canberra and Goulburn is committed to equal opportunity in employment, and encourages applications from Mental Health Peer Workers, Aboriginal and Torres Strait Islander people, people with a disability and people from culturally diverse backgrounds.