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STEPS – Mental Health Services Assistant

Branch: Canberra

Casual & Permanent Part Time positions available offering flexibility to work weekdays, weekends, evenings, and sleepovers.

Rewarding shift work rates apply.

Opportunity to work in partnership with CAMHS services to support vulnerable young people in the ACT.

Fun, innovative team environment.     CatholicCare Canberra Goulburn has an exciting opportunity for passionate Mental Health services assistants to join our STEPS Program.  With an established team and on-the-job mentoring, you will receive all the support required. Successful applicants will have the chance to work with young people experiencing mental illness within a sub-acute residential setting, working in close partnership with the Child and Adolescent Mental Health Services Team.


CatholicCare and ACT Child & Adolescent Mental Health Services (CAMHS), work in partnership to operate STEPS. The STEPS Program provides 24 hour residential support to young people aged 13 to 18 years who have moderate to severe mental illness. The program is a step up/step down model working within a case management framework to assist young people to identify recovery goals and work towards these with their CAMHS clinician and their other supports, including family. The program services young people from across the whole of the ACT.


As a mental health service assistant, you will:

  • support residents to access community, social and recreational activities;
  • assist with self-care and personal domestic activities;
  • assist with transport;
  • skills development in a group and individual skills development;
  • Social skills development and improved daily living skills.
You will be working with young people in mental distress. This position requires effective time management and administration skills as well as the ability to work effectively within a specialist youth mental health team. Successful applicants must have a strong belief that all people can achieve outcomes, are values driven and contribute to their community. If you would like to work with us to make a positive difference in people’s lives - we want to hear from you!!!

What we offer

Rewarding opportunities exist for enthusiastic people seeking meaningful careers; helping people in the wider community in a diverse range of program areas. CatholicCare's employment benefits include a generous salary packaging option, free parking, and professional development in a family friendly environment.

About us

CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Solidarity, Stewardship, Respect and Excellence.

Ideal person

The ideal person we are looking for has:

  • Minimum Cert IV in Mental Health or higher.
  • Experience in working with young people with moderate to severe mental illness, preferably in a residential setting.
  • Demonstrated understanding of mental illness and recovery principles.
  • Demonstrated experience in responding appropriately in crisis situations
  • Sound written and verbal communication and IT&C skills
  • Understanding of work health and safety, privacy legislation and mandatory reporting
You will also be required to undergo a National Police Check. To be considered for this role you will be also required to hold:
  • a current drivers licence, and
  • a Working with Vulnerable People Card
  • Current First Aid Certificate


To apply you must provide:

  • The completed CatholicCare Employment Application Form
  • An updated resume
  • Responses to the selection criteria in a covering letter (no more than 2 pages).
To be considered for this role you will be also required to:
  • Hold a valid Working with Vulnerable People Card and First Aid qualification
  • Willingness to undergo a National Police Check
  • Hold a current drivers licence

Applications that do not meet the above requirements will not be considered.

Please download the selection criteria:2021 Mental Health Services Assistant PD1

Please send your applications to:

Neha Kumar – Acting Mental Health Programs Manager

Closing Date: COB Friday 22nd January 2021

*Please note shortlisting and interviews will be undertaken within two weeks of the closing date. Only shortlisted candidates will be contacted. 

CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse.  CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.