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Scheduling & Administration Worker

Branch: Canberra

Competitive salary and benefits


Full Time, permanent position


CHOICES & Aged Care Program, based in O’Connor


This dynamic role will offer the successful applicant the opportunity to play an integral part of delivering quality services to Aged Care and NDIS Participants in the community. We are a passionate and supportive team with the shared purpose of delivering services which will improve the lives of those we support. Due to an increasing need for services, we are currently seeking an experienced Scheduling & Administration Worker who is able to start immediately. The Scheduling & Administration Worker is responsible for developing support worker rosters to ensure clients services and business requirements are effectively met. This role suits someone who has exceptional customer service skills and a friendly and efficient phone manner.


The Role


This position will work as part of a team to allocate support workers to clients who are living throughout the ACT and the Southern Highlands. The key function of the role is to create permanent rosters and manage the day-to-day filling of shifts within our in-home, community and residential services. This is a fast-paced environment where strong organisational, negotiation and people skills are imperative. Administrative aspects of the position include, taking and distributing meeting minutes, scheduling meetings on behalf of the management team, gathering and recording key documents from support workers and participating in reception duties. Hours of work are between 11am – 7pm Monday to Friday and availability for On Call during the week and weekend is required. If you would like to work with us to make a positive difference in people’s lives - we want to hear from you!!!


What we offer


Rewarding opportunities exist for enthusiastic people seeking meaningful careers; helping people in the wider community in a diverse range of program areas. CatholicCare's employment benefits include a generous salary packaging option, free parking, and professional development in a family friendly environment.


About us


CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration.


Ideal person


The ideal person we are looking for has:

  • Relevant certificate level qualification or extensive experience in the sector and 2-3 years’ experience in rostering or staff scheduling.
  • Ability to understand the complexities of rostering support staff, and the ability to manage all enquiries in a professional manner.
  • Strong problem solving skills, the ability to juggle multiple tasks and effective time management skills.
  • Be in possession of a Working with Vulnerable People Card.
  • To be considered for this role you will be also required to hold Working with Vulnerable People Card.
  • You will also be required to undergo a National Police Check.


To Apply


To apply you must:

  • Attach an updated resume
  • Address each area above points in a covering letter (no more than 2 pages).
Applications that do not meet the above requirements will not be considered. Previous applicants need not apply.


Please download the selection criteria:CHOICES Aged Care Scheduling Administration Worker PD


Please send your applications to: Choices.Recruitment@catholiccare.cg.org.au


Closing Date: 16/02/2021


CatholicCare Canberra and Goulburn is committed to equal opportunity in employment, and encourages applications from Aboriginal and Torres Strait Islander people, people with a disability and people from culturally diverse backgrounds.