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Receptionist & Administrative Officer

Branch: Canberra

New position with competitive salary and benefits


Full Time position


Free Parking


We are currently seeking a Receptionist & Administrative Officer for our O’Connor office. This role is a great opportunity for a highly motivated and professional administrator, with excellent people skills, to join a passionate and supportive team with the shared purpose of delivering services which will improve the lives of those we support.


The Role


As the 'face of the agency' and the first point of contact for individuals coming into the office, the receptionist must have exceptional customer service and people skills, along with the ability to remain a calm and composed in a busy environment. Our receptionist role involves typical tasks such as greeting individuals and visitors at reception, managing incoming calls and maintaining our reception area to a professional state. Receptionists across CatholicCare’s various sites, field a high volume of calls, therefore the ability to quickly develop an understanding of CatholicCare Canberra & Goulburn and the diverse services we offer is essential. The administrative component of the role involves general administrative tasks including monitoring and restocking stationary, sorting and distributing internal mail, scanning documents and providing other administration support to the management team. If you would like to work with us to make a positive difference in people’s lives - we want to hear from you!!!


What we offer


Rewarding opportunities exist for enthusiastic people seeking meaningful careers; helping people in the wider community in a diverse range of program areas. CatholicCare's employment benefits include a generous salary packaging option, free parking, and professional development in a family friendly environment.


About us


CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Solidarity, Stewardship, Respect and Excellence.


Ideal person


The ideal person we are looking for has:

  • Demonstrated high level of initiative and strong organisational skills, with attention to detail and the ability to, determine priorities, multi-task and effectively meet deadlines.
  • Demonstrated experience to providing quality service to those who are vulnerable within our community. Preferably with experience working in the disability or community sector.
  • Strong interpersonal and communication skills, including the ability to deescalate individuals who may become heightened.  
  • Advanced Computer Literacy levels
  • Demonstrated ability to work both within a team environment and independently
  • Ability to learn quickly and manage change


You will also be required to undergo a National Police Check.


To be considered for this role you will be also required to hold:

  • a current drivers licence, and
  • a Working with Vulnerable People Card and registration with the NDIS Quality & Safeguards Commission Worker Screening


To Apply


To apply you must:

  • Attach an updated resume
  • Address each area above in a covering letter (no more than 2 pages).


Applications that do not meet the above requirements will not be considered.


Please download the selection criteria:CHOICES Receptionist Administrative Officer PD


Please send your applications to:  Attn: Robyn McKay Choices.Recruitment@catholiccare.cg.org.au


Closing Date: 18/08/2021


CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse.  CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.