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Tenant Information

Welcome to CatholicCare Canberra & Goulburn Tenant Information.

CatholicCare Canberra & Goulburn Housing is committed to providing quality community housing to our tenants. An integral part of providing this service is to ensure tenancy related information is readily available to tenants, their advocates, potential tenants and relevant stakeholders.

Our comprehensive tenant handbook provides information on specific areas of tenancy with quick links to take you straight to frequently required information.  In addition, you will find our contact section providing all necessary contact details including the location of our office, postal address, email addresses and important telephone numbers.

CatholicCare manages Community, Affordable and Transitional Housing properties.

Community Housing

Our objectives are to provide supported housing to people with specific social support needs and to assist them in developing their own, independent lifestyle within a standard community environment.  Certain eligibility criteria apply depending on the program to which specific houses are allocated and properties are then allocated to people with intellectually disability, mental health issues and homeless people.  Two main factors determine eligibility for participation in our Community Housing which are Housing eligibility criteria and Program specific requirements. For more information about Community Housing Eligibility please email propertymanagement@catholiccare.cg.org.au

Download the Social Housing Tenant Handbook

Affordable Housing

CatholicCare Affordable Housing aims to establish fair and non-discriminatory access to housing and the eligibility criteria is structured to provide housing opportunities for those on low to moderate incomes.

CatholicCare uses a banded rent setting policy that sets a discount to market rent but also ensures very low income Residents do not pay more than 25% of their income on rent, and low to moderate income Residents do not pay more than 30% of their income on rent.

The below table sets out the rent bands, annual income brackets and the percentage of average market rent.

To complete an application please go to the Affordable Housing page. Alternatively you can send an enquiry to propertymanagement@catholiccare.cg.org.au.

Download the Toolangi Tenant Handbook

Transitional Housing

CatholicCare provide a number of transitional housing programs that empowers residents to gain safe, secure, long term and sustainable tenancies in the ACT community. This is achieved through individualised and client centred case management. Support workers provide practical assistance to residents and actively work achieving their goals of independently entering into Community Housing.

Download the Transitional Housing Occupant Handbook

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