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Home Care Package

CatholicCare Canberra & Goulburn is an Approved Aged Care provider and can work with you to manage your home care package to allow you to remain living safely and comfortably in your own home.

What is a Home Care Package?

A Home Care Package is an allocation of funds from the Commonwealth Government which allows you to purchase the supports you want and need to help you remain living in your home. The total amount of funds you have to spend is based on the daily subsidy paid by the Commonwealth Government (outlined below) to your selected provider, plus a contribution from you based on your income. You may also be eligible for additional supplements which will increase the amount available in your package. You may also be eligible for additional supplements which will increase the amount available in your package. To get an idea of the fees you may be asked to contribute, you can use the Fee Estimator on the My Aged Care website.

How do I get a Home Care Package?

You may already receiving support through an Aged Care Service, such as CatholicCare’s SINC Program, or you may not have ever had support from a provider, either way, if you feel like you might need more support than you currently get, you can contact My Aged Care on 1800 200 422 or visit the My Aged Care website. If you would like some support with this process you can call us on 6163 7600 and speak with one of our experienced Aged Care Team.

There are usually two options:

  • You will meet with a local assessor from the My Aged Care Regional Assessment Service (RAS) for a home support assessment, or
  • You will meet with someone from an Aged Care Assessment Team (ACAT) for a comprehensive assessment.

Following an assessment you will be informed what level of supports you will receive to assist with your in home support.

If you aren’t deemed eligible for a Home Care Package or you need support until your Package is allocated,  CatholicCare’s SINC program, which is funded by the Commonwealth Home Support Programme, may be able to assist. Link to SINC Page Here

What can CatholicCare do for me?

CatholicCare is an experienced provider of direct support and case management services. As a provider of entry level aged care services, through the Commonwealth Home Support Programme, and of Level 1-4 Home Care Packages, CatholicCare can work with you as your support needs change.

CatholicCare will work with you and your family/carer to develop a plan for your Home Care Package which is personally tailored to your wants and needs. CatholicCare has a suite of in house services which we can establish for you including:

  • Assistance with maintaining your home, including but not limited to washing, vacuuming and other house cleaning tasks
  • Support with personal care tasks, such as showering and dressing
  • Someone to help with preparing home cooked meals
  • Assistance with grocery shopping, either on your behalf or with you
  • Support to attend appointments and social engagements, in the form of transport, but also with physical assistance and support as required
  • Home and Yard Maintenance to keep your home looking as feeling tidy and well maintained
  • Allied Health services, including counselling and speech pathology, to provide support to regain confidence or skills

Case Management fees are charged based on your package level, as well as the level of involvement you wish to have in the administration of your package. CatholicCare will work with you to determine if you would like your package full managed or if you would like to self-manage your package.

The Case Management fees cover the coordination between the Home Care Case Managers, care staff, family and specialist services to arrange and monitor your services. You can view CatholicCare’s Home Care Fees Schedule here : Fee Schedule – Home Care Packages Here

In addition to the above services, CatholicCare also has existing arrangements and formal partnerships with other providers. You may wish for CatholicCare to engage some of the below services on your behalf:

  • Nursing care
  • Home modifications
  • Equipment hire/purchase

As stated above, if you would like some support with this process you can call us on 6163 7600 and speak with one of our experienced Aged Care Team or alternatively you can send an email to


A referral can be made by an individual or on an individuals behalf by a friend or family member, another health professional (such as their GP) or another service provider.

Referrals can be made by completing the referral form or contacting our team on 6163 7600.

Our referral form can be accessed here: 

Request for Service – Self

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