We welcome your feedback, whether it is a compliment, complaint or a comment, it is all important to us and can help us provide a better service for you and for others.
How can I provide feedback?
51 Cooyong Street
Braddon ACT 2612
PO Box 3167
Manuka ACT 2603
What happens to my compliment?
What happens to my complaint?
What happens to my comment/suggestion?
If we are unable to resolve your complaint or you do not believe that your concerns have been dealt with adequately, you can contact the ACT Ombudsman’s Office on (02) 6276 3773 Indigenous Line 1800 060 789 or the NSW Ombudsman’s Office on (02) 9286 1000 or toll free 1800 451 524
If you are an NDIS Participant, you can contact the NDIS Quality and Safeguards Commission by telephoning: 1800 035 544 (free call from landlines).
If you have a hearing or speech impairment, you can access any of the numbers above by calling the National Relay Service (NRS) and asking them to call the number you are after. For TTY calls: 133 677. For Speak and Listen calls: 1300 555 727.
* CatholicCare collects, manages, uses and discloses personal information in accordance with the The Privacy Act 1988.